A great customer experience is the best business strategy

see our story!

User Intelligence helps organisations
improve their customer experience,
with a focus on online.

Experience Consultancy

Insights, strategy and roadmaps at the organizational level

Experience Design

Concepts, creation and optimisation of individual online touchpoints


Specific expertise for design projects and organizational change

What is Customer Experience?

It is the result of all interactions between an organisation and a customer. When their expected and perceived interactions match you’ve got a good customer experience.