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Interaction Design

What is Interaction Design?

Interaction design determines how the user interacts with the service. It is based on understanding of the needs and capabilities of the target audience of the service, as well as good usability conventions and innovation. Interaction builds on choices for the information architecture of the service or product. The interaction design process is highly iterative, and its main deliverable, the user interface wireframe, can be adjusted cost-efficiently according user and client feedback.

Test and discuss the interface before the product is built

For any service or application with a user interface, interaction design is always done in one way or another. Problems arise when it is done implicitly. This happens when a functional specification without wireframes is handed over to technical development. Explicit interaction design enables efficient optimization of the user interface to help users complete important tasks – early in the project before a single line of code is written.
Results of interaction design can be used for usability testing and discussions with stakeholders. Results are handed over to visual design, allowing the visual designer to concentrate on aesthetics and branding.

Deliverables

  • A set of wireframes. A wireframe is the skeleton of a screen representing the user interface, with all individual elements laid out. Colour, typography and other visual aspects are not considered at this stage.
  • A functional user interface specification document and/or
  • A prototype which demonstrates how elements function and interact with each other, and how the user’s process flows from screen to screen. It allows for developers to implement the service without guesswork. A prototype enables navigation through the wireframes and interacting with their elements. It is an ideal basis for usability testing and communication to stakeholders

Example cases

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