User Intelligence offers a Usability Lab in which a wide range of products can be tested. The lab consists of a test room and an observation room where tests can be followed live on a big screen.
The client observation room is equipped with a large conference table and wall-to-wall whiteboards. The observants can hear the user speak out loud. The room makes it possible to directly brainstorm possible solutions to issues observed during the usability tests.
The actions of the user are shown in two ways. We record the users’ facial expressions with a webcam and capture their on screen behavior. These two recordings are combined to one single projection.
Not only websites, also real products (such as parking meter mock-ups) can be tested. We can take care of the entire test, including recruitment of participants and translators when necessary.
For more information please contact
Tjeerd de Boer
+31(0)6 - 22 67 64 62
deboer
userintelligence [dot] com