member of

A visitor found your website... what next?

At the MarCom09 event - June 3 & 4, Amsterdam RAI - Mark Kassteen gave a 30 minute presentation named "Er landt een bezoeker op uw website... en dan?". Mark explained how User Intelligence helps clients to turn online visitors into clients.

Download our explanatory handout, download the presentation slides (PDF, 4mb) or just have a glance at our approach below...

Our approach

  • Who are your users?
  • What are their goals and expectations

  • What are your business goals
  • Do you optimally leverage the online channel to achieve your business goal?

  • Design your website based on the results from the research phase
  • Use iterations to improve your designs
  • Test the designs early and often with your users

  • How are are your users experiencing your website?
  • Is your website reaching its business goals?
  • Do you continously monitor and improve your website?

For more information please contact

Mark Kassteen
+31(0)6 - 146 888 38
kassteenatuserintelligence [dot] com